Secure business through Transport Scanner
Do your own research on which company to partner with
On Transportscanner.co.uk, we provide a platform where shippers, both individuals and businesses, can connect directly with transport companies, couriers, forwarders and fulfillment companies. Although we make every effort to ensure reliable service providers on our platform, it is still important that you, the customer, are also responsible for checking the company you select for your transportation needs. Therefore, please read this article carefully before engaging with any company. We verify a company's licenses, CoC registration and terms and conditions, but that does not prevent a company from still acting in an impure manner.
Know the competence of the company
It is essential that you verify that a company has the right expertise and experience for your specific transportation needs. Not all couriers and transportation companies are the same - some specialize in certain types of transportation, certain routes or work primarily with a certain type of customer. It is important that you work with a company that is a good fit for your logistics request. To do this, look at the company's website and check their licenses and certifications in our company directory.
Check licenses and certificates
Every transport company that registers on our platform indicates which permits it has. We check all these permits and certificates and clearly display them in the company directory. It is your responsibility as a customer to check if the company has the correct permits for your application. You can find the current permits and papers for each company in our business directory. This clearly explains what the company is allowed to do.
Assess the company's reputation
A company's reputation is an important factor in choosing a service provider. Read reviews and testimonials from previous customers to determine if the company is trustworthy and professional. Also, read carefully what the company writes about itself in our business directory and on its own website. Is there very little to find about a company (for example, does it have no reviews and no website of its own)? That can be a bad sign, but not necessarily so. When in doubt, contact us.
Understand the terms of service
Before you agree to work with a service provider, you should fully understand the terms of their service. This includes costs, delivery terms, the company's responsibilities and what happens in case of delays or damage to your goods.
Insurance and payment
It is essential to understand how the payment process works and whether there is insurance in case something goes wrong during transport. Find out if the company has covered insurance for any damage to your shipment.
Be careful with down payments
Down payments can sometimes occur, but large deposits are not common. If you are unsure about the need or amount of a down payment, please do not hesitate to contact us.
Doing business safely on Transportscanner.com means taking responsibility for verifying the companies you partner with. Be prepared, do your due diligence and always feel comfortable with your choice. If you ever have any doubts or questions, don't hesitate to contact us at info@transportscanner.nl. Our platform is here to help you find the right service provider for your specific needs. And remember: if something doesn't feel right, it often isn't.